For who

Top-managers, managers

As a manager you want more engagement, more cooperation, fewer conflicts from your team. You wish to spend less time and energy on « people issues »; you wish you team to behave in a way that triggers positive feedback from clients and management.

Modules of the training

Session 1: Non verbal communication in one-to-one and team meetings

  • Role-play of one-to-one or team meeting, with camera
  • Short breakthrough presentation on the latest scientific discoveries about charisma, leadership and non verbal communication
  • Review of the role-play: discovering your non verbal style
  • Becoming aware of your image, the social judgements and the impact of the stress on your behaviour

Session 2: Conflict management

  • Identification and evaluation of conflicts
  • Identify and defuse the defence mechanism of the other person
  • Practice of techniques to defuse opposition from the other person o The truth about empathy: theory and exercises
  • From conflict to ‘win-win’ agreement

Session 3: Disengagement, depression and burnout

  • Stress, depression and burnout: a scientific perspective
  • Exercises to identify behaviours likely to signal stress, depression and behaviours
  • The stages of burnout: identify and understand the process of burnout
  • When and how to deal with people showing depression or burnout

Session 4: Motivation and engagement: acting as a leader

  • One-to-one motivational role-play (with camera)
  • Deconstructing the one-to-one motivational issues
  • Why I work: exercise on personal values
  • Why we work: discovering team values
  • Practice: using values and stories to make sense in one-to-one meetings

Session 5: Manage your own stress

  • Discovering the causes of your stress
  • Measuring your own stress level
  • Discovering the impact of the stress on your behaviour and on others
  • Techniques for stress reduction on the job and at home
  • Exercise with biofeedback tools

Session 6: Motivation and engagement: engaging as a leader

  • One-to-one engaging role-play (with camera)
  • Deconstructing the one-to-one engagement issues
  • Why you work: exercise on discovering personal values of your colleague
  • Why we work: linking personal values, team values and initiative to make the other commit to actions and productivity

Modalities

  • Option 1: 6 sessions of 3h30’ with one trainer
    • Optional re-enforcement session: 1 session of 3h30’ with one trainer
  • Option 2: 6 sessions of 3h30’ with two trainers
    • Optional re-enforcement session: 1 session of 3h30’ with two trainers

Option 2 gives the real advantage to offer more personalized advises, more support during the exercises, more changes and dynamics in the rhythm of the sessions. Most clients mention the complementarity and interactions of the two trainers as a key asset of the Leadercom method.

On-site, maximum 8 trainees. The support material (workbooks, USB keys with your videos, beamer, camera, sound equipment) and transportation costs in Brussels are included.

Going further

Successful negotiations